Return Policy & Refund Policy

Thanks for shopping at Hoops College.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 (change this)calendar days to return any tangible items from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer’s policies. 

Refunds for Hoops College services will be handled on a case by case basis.  If you have any questions, contact us.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. All items will ship within 10 business days. We cannot deliver to any PO Box.  Your order will only be delivered to the delivery address you specify when placing your order. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us

If you have any questions on how to return your item to us, contact us.

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